FAQ

How do I apply for an apartment?

After finding your desired apartment and providing us with your email and some other basic information, we’ll email you a link to apply online. You may also apply directly from our apartment listings page. We usually turn around applications within a few hours and will carefully consider your credit, prior rental history, monthly income, etc. in evaluating each application. Co-signers will be required for applications that fall slightly below our thresholds.

How long does it take to get approved?

Prospective residents are usually approved in less than one business day.

How should I submit a maintenance request (toilet running, etc)?

On-line through link here. Emergencies should go to our office 206.323.1771 or 206.999.3887 during off hours.

Can I pay online or use a credit card to pay rent?

Yes! This is strongly encouraged and bank transfers are free. You can pay with a credit card but you will be charged a small processing fee.

I have auto pay set up but it did not pay my new rent amount. What should I do?

If you are using the auto pay feature and your rent has changed you will need to cancel your current auto pay and set up a new one with the correct amounts.

I haven’t received a utility bill yet. What should I do?

Your utilities should be set-up when you move in. It may take over a month to receive your first utility bill. If you haven’t received one after that please contact the office and we’ll be more than happy to assist.

I’ve lost my copy of (lease, landlord resident laws, move in report, etc.) Where can I get a new one?

You should have received a copy of your lease via email when you signed your lease. Otherwise contact the office to request a copy. info@redsidepartners.com

I’d like to transfer to a different apartment when my lease is up, is this possible and who should I contact?

Every building has different policies regarding transferring from one unit to another. Please be aware there is typically a fee associated with such a move. Please contact your on-site manager for more information.

What are Redside’s office hours?

We are open 8:30am – 5:00pm Monday through Friday.

Are the Mariner’s ever going to be good again?

We wish we knew! Let’s hope so! Kraken, Seahawks, Storm, Sounders, and Reign too!